Customer Success

Working Student Data Operations Manager - (f/m/x)

Berlin, Berlin
Work Type: Full Time

About Sparrow


Our target customers' stock spare parts worth is $1,000,000,000,000 (yes, $1trn) - 75% of which are rarely or never used. Sparrow changes that - we reduce our customers’ overstock and waste (making them more sustainable).


Sparrow offers a SaaS platform that ensures maintenance teams have the right spare parts when and where they need them, at the lowest possible cost. To do that, we leverage big data, AI algorithms and a network approach.


Our products are used by some of the world’s leading companies.


We’re based in Berlin, serving customers across Europe and growing fast. 


Job Description

We’re looking for a Working Student – Data Operations (m/w/x) to join our team. As a 

Working Student – Data Operations at Sparrow, you will use custom and off-the-shelf tools to prepare, analyse and improve our customers’ (and Sparrow’s) data. 


Because data is our business and our biggest asset, we look for someone who loves working with data, is super diligent and enjoys contributing to user experience and customer success from the data side. 


What this role is:

  • Understanding, structuring and cleaning data (semi-)automatically

  • Troubleshooting data issues in customer and internal catalogues

  • Customer focused - every step of the way

  • Optional - Experience with industrial spare parts processes


What this role is not:

  • A database admin

  • Customer facing

  • A data science/engineering role

 
Your responsibilities will include: 

  • Preparing incoming data from our customers for our different products

  • Quality assuring for customer data cleaned by our algorithms

  • Processing and managing data catalogues from different sources

  • Working tightly with our data engineers to improve quality of internal catalogues

  • Preparing benchmarks and help train machine learning algorithms used in data processing tools


What’s in it for you?

  • Diverse tasks: from database investigations through Excel wizardry up to managing own data projects with new challenges around every corner

  • Remote work: we are extremely flexible and open to any working pattern that can adjust to Berlin timezone -/+ 2hrs

  • Your work directly impacts the company’s success

  • Working with a small and strong team where every voice counts

  • Professional development through coaching and mentoring

  • Pay is per hour for up to 20 hours a week. Working hours depend on your flexibility to
    balance your university studies with the job.


Requirements

  • Technical knowledge and interest is a big plus: e.g. you know what a driving belt or a proximity sensor is

  • (optional)You have a basic knowledge of SQL and/or scripting, likely Python or similar languages

  • You have a good command of spreadsheet software (Excel, Google Sheets).

  • You are able to learn how to work with new tools quickly.

  • You communicate well in English, German knowledge is a plus


Values/ mindset/ qualities

  • Analytical and data driven – you believe in magic only if it fits in an Excel formula

  • Relentless – you stop dancing 2 hours after the party has ended

  • Brutally honest – you can’t help but say what you think

  • Long term thinker – you appreciate that great things take time to build

  • Entrepreneurial mindset – you find opportunities everywhere



How to apply

  • Send your CV and LinkedIn Profile

  • Respond to the questions in the next step



Why Join Us?

  • Agency & Impact: You will have a significant impact on the direction of our products and the company’s success.

  • Variety: Our products span a wide range of areas, from data science to UI design and ERP integrations, offering a diverse and challenging work environment.

  • Growth Opportunities: As Sparrow grows, so do you! there is potential for further career development, including leadership opportunities within the product team.



At Sparrow, we value diversity and are committed to creating an inclusive environment where everyone feels empowered to contribute and succeed. Join us and see for yourself.

Sounds interesting to you? Hit the apply button:)

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